Overview of vacancies
Curaçao Public Aquarium N.V.
Functieomschrijving:
Als HR Support Officer speel je een essentiële rol in het ondersteunen van onze HR-afdeling en het bevorderen van een soepele werking van alle HR-gerelateerde processen. Je bent verantwoordelijk voor het uitvoeren van diverse administratieve taken en het bieden van ondersteuning aan zowel het HR-team als de medewerkers van het bedrijf.
Functie-eisen:
- Uitstekende administratieve vaardigheden met oog voor detail en nauwkeurigheid.
- Minimaal 3 jaar ervaring in een soortgelijke administratieve rol, bij voorkeur op het gebied van HR.
- Kennis van relevante wet- en regelgeving met betrekking tot HR-processen.
- Uitstekende beheersing van de Nederlandse, Engelse en Papiamentse taal (in woord en geschrift); kennis van Spaans is een pre.
- Vermogen om discreet en vertrouwelijk om te gaan met gevoelige informatie.
- Vaardigheid in het gebruik van HR-gerelateerde software en systemen.
- Proactieve en oplossingsgerichte benadering van het werk.
- Teamspeler met het vermogen om zelfstandig te werken en deadlines te halen.
- Flexibiliteit en aanpassingsvermogen in een snel veranderende werkomgeving.
Verantwoordelijkheden:
- Beheren en bijwerken van personeelsdossiers en administratieve gegevens in overeenstemming met de geldende regels en voorschriften.
- Ondersteuning bieden bij het wervingsproces, inclusief het opstellen van vacatures, het coördineren van sollicitatiegesprekken en het afhandelen van de correspondentie met kandidaten.
- Assisteren bij de onboarding van nieuwe medewerkers, inclusief het verzorgen van benodigde documentatie en het organiseren van introductieprogramma's.
- Ondersteunen bij de uitvoering van HR-processen zoals prestatiebeoordelingen, training en ontwikkeling, en personeelsbeheer.
- Fungeren als aanspreekpunt voor HR-gerelateerde vragen van medewerkers en het bieden van passende ondersteuning en advies.
- Bijdragen aan de continue verbetering van HR-processen en procedures.
Sollicitatie:
Denk je dat jij de juiste kandidaat bent voor deze rol? Stuur dan je CV en motivatiebrief naar recruitment@csapark.com onder vermelding van "Sollicitatie HR Support Officer". We kijken ernaar uit om van je te horen!
Graag het verzoek om jouw cv en motivatiebrief vóór 8 april 2024 te sturen naar recruitment@csapark.com
Curaçao Public Aquarium N.V.
Company Description
Curaçao Sea Aquarium is Curaçao’s premiere location for marine life exploration! We use an Open Water System at our facility, which means that fresh seawater is continuously pumped into the aquaria and returned to the sea through overflows creating natural environments for all marine creatures without using chemicals or filters. This makes Curaçao Sea Aquarium one of the world’s most unique sea aquariums. Together with the Curacao Dolphin Academy N.V. and Substation Curacao, Animal Encounters and the Ocean Lens they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.
Job Description
As a tour-guide of Curaçao Sea Aquarium, your friendly demeanor is the first thing our guests see, and it is important that you make a great and lasting impression to keep our guests coming back for more! As a tour-guide you need to be pro-active and turn every interaction into a positive guest experience on behalf of the Tour-guide department and the company.
Key responsibilities
- Ensure that all guests adhere to the mandatory regulations that apply at Curaçao Sea Aquarium;
- provide tours in various languages to all guests and various groups of people and providing in-depth park and animal & marine life information;
- stimulate the interest in booking the various activities within the Sea Aquarium Park
- provide the guest with accurate information about the park at the information counter;
- perform cleaning duties, including use of cleaning chemicals;
- committed to a good cooperation with all departments and entities within the park
Skills and Qualifications
- High School diploma or equivalent;
- minimum of 1 years working experience in the hospitality industry;
- able to memorize a script, and remember the important facts about the aquarium;
- Able to accurately answer any questions or concerns about the aquarium;
- work in a fast-paced environment, be organized and task oriented;
- provide exceptional customer service and a memorable experience to all guests;
- able to work independently plus be a strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work;
- maintain high standards of personal appearance and grooming;
- good knowledge of languages such as, Dutch, English, and Papiamentu, Spanish and Portuguese is a pre!
We encourage you to apply if you feel your profile is a match!
Please send your CV and cover letter before October 20th, 2023, to recruitment@csapark.com.
For more information about the park, you can also visit our website https://curacao-sea-aquarium.com
Company Description
At Curacao Sea Aquarium Park we emphasize care and genuine interaction between humans and sea creatures. Dolphin Academy provides a variety of unforgettable experiences that are tailored for different age categories, but always includes educational context so that our guests can understand and appreciate the importance of protecting dolphins worldwide and their environment. Together with the Curacao Public Aquarium N.V they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.
Job description
The Security Officer must be able to identify and prevent incidents and unsafe situations, as well as act in the event of incidents and calamities, within the scope of the security policy. He or she ensures that the park is safe for employees, visitors and of course the animals. The Security Officer can act where necessary by means of procedures. Safety is number one.
Tasks and responsibilities
A Security Officer has to have these tasks and responsibilities, he or she:
- has to protect company’s property and staff by maintaining a safe and secure environment. Also he or she needs to keep the animals safe.
- has to observe for signs of crime or disorder and investigate disturbances.
- has to act lawfully in direct defense of life or property.
- has to prehend criminals and evict violators.
- has to take accurate notes of unusual occurrences.
- has to report in detail any suspicious incidents.
- has to patrol randomly or regularly building and perimeter.
- has to monitor and control access at building entrances and vehicle gates.
- has to watch alarm systems or video cameras and operate detecting/emergency equipment.
- has to perform first aid or CPR.
- has to sell parking tickets.
has to help with wheelchairs.
Competences
The Security Officer has to have these competences, he or she has to:
- be open minded;
- be good at decision-making;
- be discrete;
- have integrity;
- have organizational skills;
- be problem-solving;
- be result driven;
- have multitasking skills;
- has to stay calm;
- be stress-resistant;
- be patient;
- be customer friendly;
- be a professional security;
- have ethical conduct;
- has to have knowledge of procedures;
- think strategically.
Other demands
- First Aid is a plus;
- Communication skills in English, Dutch, Spanish and Papiamento (German, French or Portuguese is a plus)
- Computer skills;
- Military or police asset is a plus, not a must.
Required work experience
- A minimum of six months work experience
We encourage you to apply if you feel your profile is a match!
Please send your CV and cover letter to recruitment@csapark.com
For more information about the park you can also visit our website https://curacao-sea-aquarium.com
Company Description
Curaçao Sea Aquarium N.V. is Curaçao’s premiere location for marine life exploration! We use an Open Water System at our facility, meaning that fresh seawater is continuously pumped into the aquarium and returned to the sea through overflows, creating natural environments for all marine organisms without chemicals or filters. This makes Curaçao Sea Aquarium one of the world’s most unique sea aquariums. Together with the Curacao Dolphin Academy N.V. and Substation Curacao they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.
Job Description
As a Souvenirshop Attendant of Curaçao Sea Aquarium N.V. you are responsible for assisting guests with purchases, cashiering, stocking and displaying items while maintaining a friendly and courteous demeanor at all times to promote a positive sales environment. You have a flexible attitude, you think along with the customer and if necessary you can have a chat. Your biggest task is to sell as many gift shop products as possible, and you also ensure that the gift shop has a representative appearance. You also proactively think along with the range of the gift shop.
Key responsibilities
- Welcome/Greet guests and offer assistance
- Perform sales transactions and operate a computer based cash register
- Assist guests on sales floor with merchandise information
- Stock/restock store displays and warehouse/stockroom
- Receive merchandise and process inventory
- Maintain organization on sales floor
- Assist visitors with directions, information, etc.
Skills and Qualifications
- Must be at least 18 years of age
- Retail experience required
- High School Diploma or equivalent
- Must be available to work a flexible work schedule between 24 - 32 hours per week.
- Must be available to work weekdays, weekends and some holidays
- Customer-friendly and service-oriented
- Doesn't have an 8-to-5 mentality
- Representative
- Team player
- Good knowledge of languages such as, Dutch, English and Papiamentu, and Spanish is a pre!
We encourage you to apply if you feel your profile is a match!
Please send your CV and cover letter to recruitment@csapark-com
For more information about our facility and animals, you can also visit our website https://curacao-sea-aquarium.com/
Company Description
At Dolphin Academy we emphasize care and genuine interaction between humans and dolphins. Dolphin Academy provides a variety of unforgettable experiences that are tailored for different age categories, but always includes educational context so that our guests can understand and appreciate the importance of protecting dolphins worldwide and their environment. Together with the Curacao Public Aquarium N.V. and Substation Curacao, they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.Job description
The Front Office department acts as the business card of the organization. As a Front Office Agent, you are responsible for all reservations. Also receiving, checking in and providing general tourist information to the guests. As well as operating the telephone exchange and perform distinct administrative work.Key responsibilities
- Make and manage reservations quickly and accurately
- Knows how the reservation system works and how to handle it professionally and responsibly
- Provides correct information and service to guests
- Responsible to handle incoming calls and e-mails.
- Knowledge of all dolphin programs that are sold at Dolphin Academy and Ocean Encounters
- Capable of guiding the guests professionally and in a customer-friendly way
- Ensure that all guests adhere to the mandatory regulations that apply at Dolphin Academy, such as wearing a mask inside (Front Office, Photoshop, Giftshop)
Skills and Qualifications
- At least MBO level 3 or 4 and experience working in the hospitality or tourism
- Minimum of two years of experience in a front office position
- Solution-oriented and works well independently and in a team
- Communicates correctly with colleagues and guests
- Is open-minded and thinks 'out of the box'
- Guest-oriented; customer-friendly, open and honest
- Is representative, correct and stress resistant
- Is commercially oriented
- Has a sense of responsibility
- Doesn't have an 8-to-5 mentality
- Has an affinity with the dolphins
- Good knowledge of languages such as, Dutch, English and Papiamentu, and Spanish is a pre!
Company Description
At Curacao Sea Aquarium Park we emphasize care and genuine interaction between humans and sea creatures. Dolphin Academy provides a variety of unforgettable experiences that are tailored for different age categories, but always includes educational context so that our guests can understand and appreciate the importance of protecting dolphins worldwide and their environment. Together with the Curacao Public Aquarium N.V they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.
Key Description
The Marketing and Communication Officer is responsible:
- To assist the development and implementation of the communication and marketing strategies for Curacao Sea Aquarium Park;
- To assist by building The Dolphin Academy, Ocean Lens, Animal Encounters and Curacao Sea Aquarium identity, public image, and brand.
- To ensure consistency in all aspects of the company external communications.
Main duties and responsibilities
- Coordinate and manage all aspects of (online) communication, including print, video, publications, website maintenance and social media activities, to support effectively the strategic objectives.
- Assist with creative and impactful marketing strategies for raising the local and international visibility, profile, and brand.
- Contribute to create specific campaigns for long‐term projects to meet agreed strategic priorities, income generation targets and audience development objectives.
- Assist by developing wider networks to pursue joint communication initiatives and develop effective PR campaigns.
- Assist by managing all other communications responsibilities such as maintaining distribution lists, developing and tracking email campaigns, web analytics, electronic templates and compliance with communications standards.
- Ensure that relevant audience is reached with our communication campaigns, as well as regular monitoring and evaluation of campaigns and activities to effectively measure the return.
Required skills and qualifications:
- Bachelor’s degree in Marketing, Communication Studies or a related field;
- 3 years of marketing and communications experience.
- High proficiency in Dutch and English –with other languages considered an advantage.
- Excellent verbal and written communication skills. Highly skilled in writing clear and concise communications for various communication tools, including offline and online;
- Knowledge of marketing and communication principles, guidelines and best practices, including social media channels such as Facebook, Instagram and Tiktok; Excellent editing, proofreading, presentation, and interpersonal skills with a strong attention to detail;
- Proficiency with various applications including MS Office, familiarity with web‐editing, web design, Google Analytics and WordPress;
- A strong sense of cultural awareness and the ability to work with people from different nationalities;
- Strong social and presentation skills;
- Self‐starter, energetic and pro‐active;
We encourage you to apply if you feel your profile is a match!
Please send your CV and cover letter before November 25, 2022 to recruitment@csapark.com
For more information about the park you can also visit our website https://www.dolphin-academy.com/
Company Description
Curaçao Sea Aquarium is Curaçao’s premiere location for marine life exploration! We use an Open Water System at our facility, which means that fresh seawater is continuously pumped into the aquaria and returned to the sea through overflows creating natural environments for all marine creatures without using chemicals or filters. This makes Curaçao Sea Aquarium one of the world’s most unique sea aquariums. Together with Animal Encounters, Substation Curacao, the Ocean Lens and Curacao Dolphin Academy N.V. they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.
Job Description
As a Snorkel Guide for Animal Encounters (AE) of Curaçao Sea Aquarium, your friendly demeanor is the first thing our guests see, and it is important that you make a great and lasting impression to keep our guests coming back for more! As a Snorkel Guide for AE you need to be pro-active and turn every interaction into a positive guest experience on behalf of the AE department and the company. During the program for AE, it is our first priority to ensure that our guests have a memorable and safe experience with the marine life in the AE Lagoon. Other job-related activities include preparing fish and dietary needs for the animals, maintenance of the natural lagoon and cleaning up and preparing the lagoon areas. To ensure all of the above, it is essential that a Snorkel Guide for AE has a good physical and mental health, and enjoys working outside instead of behind a desk.
Key responsibilities
- Provide the highest standards of care to ensure the continuing good health and well-being of the marine animals such as the Lemon and Nurse sharks, stingrays and other predatory fish.
- Interact with our guests to ensure unforgettable experiences
- Maintain cleanliness, upkeep, and monitor safety of the AE facility
- Stimulate the interest in booking the various activities within the Sea Aquarium Park
- Provide the guest with accurate information about the animals within the park.
- Committed to a good cooperation with all departments and entities within the park.
Skills and Qualifications
- Minimum of a high school (MAVO/HAVO/VWO) degree
- Having a natural affection for animals, experience with working with animals professionally is a pre
- Natural talent in public speaking
- Top physical condition with strong swimming skills
- Proactive and an outside non-desk job mentality
- Eager to learn
- Spontaneous, positive attitude and has a sense of humor
- A team player
- Well-groomed and representative appearance
- Customer-friendly
- Flexible
- Good knowledge of languages such as, Dutch, English and Papiamentu, and Spanish is a pre!
We encourage you to apply if you feel your profile is a match!
Please send your CV and cover letter before August 31th, 2022 to recruitment@csapark.com.
For more information about the park you can also visit our website https://curacao-sea-aquarium.com/
Company Description
At Dolphin Academy we emphasize care and genuine interaction between humans and dolphins. Dolphin Academy provides a variety of unforgettable experiences that are tailored for different age categories, but always includes educational context so that our guests can understand and appreciate the importance of protecting dolphins worldwide and their environment. Together with the Curacao Public Aquarium N.V. and Substation Curacao, they form a fascinating world of diverse marine organisms and ecospheres just waiting for you to come and explore.
Job Description
As the host of Dolphin Academy, your friendly demeanor is the first thing our guests sees, and we want you to make it a great lasting impression! As the host you need to provide a great customer service for the Front Office, Photoshop and Dolphin Programs.
Key responsibilities
- Ensure that all guests adhere to the mandatory regulations that apply at Dolphin Academy, such as wearing a mask inside (Front Office, Photoshop, Giftshop)
- Take care that no agglomeration occurs
- Assign the guests to the available counter at the Front Office and the Photoshop
- Assist the guest with filling in the waivers
- Accompany the guests to the Dolphin presentation and assist where necessary
- Assist the guests when the Dolphin Kiss starts and work together with the dolphin trainers and the photographer considering the regulations of COVID-19
- Make sure there is order when the dolphin presentation starts and when the pictures are being taken
- Make sure that at the stand there is a minimum of 2-meter distance between the guests that are not together (a family)
- Before the Dolphin programs starts, make sure that when the groups are divided between the swimmers and the spectators, the spectators are guided to the correct area
- Committed to a good cooperation between the Front Office, Photoshop, Giftshop and Trainers department
Skills and Qualifications
- High School Diploma or equivalent
- Minimum of 1 years working experience as a host/hostess in the hospitality industry
- Work in a fast-paced environment, be organized and task oriented
- Provide exceptional service and a memorable experience to all guests
- A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
- Maintain high standards of personal appearance and grooming
- Good knowledge of languages such as, Dutch, English and Papiamentu, and Spanish is a pre!
We encourage you to apply if you feel your profile is a match!
Please send your resumé and cover letter before August 31th, 2022 to recruitment@csapark-com
For more information about our facility and animals, you can also visit our website https://www.dolphin-academy.com
