Cancellation of a confirmed reservation can only be done up to 24 hours in advance of the start of your program, by phone or e-mail. The cancellation is only valid after confirmation of cancellation by Curaçao Sea Aquarium. For cancellations that occur within 24 hours before the start of the program, the full price for the reserved program(s) will be charged. Please be on time! If you arrive too late, your reservation will be cancelled and is not refundable.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, mailing address, phone number or credit card information.

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We follow strict regulations for all personal payment details. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our websites privacy policy.

All agreements and legal relationship with the client is under the Curaçao law. All disputes between the client and Curaçao Sea Aquarium will be submitted to the competent Court in Curacao, without prejudice.

Curaçao Sea Aquarium will submit a dispute to a judge who – in the absence of this provision – will have power of attorney.

If we decide to change our privacy policy, we will update the Privacy Policy modification date below. This policy was last modified on 06/02/16

Curaçao Sea Aquarium

Address: Bapor Kibrá, Willemstad, Curaçao

Telephone: +599 9 461 6666